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Johnny
Canova - Commercial Producer
Johnny joined the Broadmoor Team in May of 2004.
Licensed in Life, Accident/Health, Property & Casualty
Johnny is able to handle all your Commercial Business
Insurance needs. Specializing in risk management for
Contractors and Manufacturers Johnny brings a variety of
insurance options, which can be tailored to best fit
your company’s insurance needs. Johnny’s education also
includes, graduating from the University of North
Alabama with a B.S. Degree in Business Management.
Johnny currently serves as Vice President, for the
Professional Independent Insurance Agents of Northern
Illinois. |
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Kelly
Casazza, CLCS - Commercial Producer
Kelly has been in sales since 2001 after graduating
college from Lynn University in Boca Raton, Florida. She
earned her B.S. in Business Management and a Minor in
Art & Design. Kelly’s effectiveness in past Sales
Management positions with the PGA and bebe shows she has
a proven track record to lead her sales team to be one
of the top producing stores in the country. She joined
Broadmoor’s Commercial Business Department in 2010 and
has completed her Commercial Lines Coverage Specialist
designation.
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Pat
Casazza - Commercial Producer
Pat has been at the Broadmoor Agency since 1988 where
she started in the Customer Service department of the
Life & Health department. After a few years, she became
a Producer in That department. Later, Pat started
selling Commercial & Personal Insurance. Pat is now a
full service agent. Pat is also involved with the
Ambassador Club of the Rockford Area Chamber of
Commerce, as well as sitting on the Advocacy Board for
the Ethic Heritage Museum. |
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Nate
Auker - Commercial Producer
Nate joined the Broadmoor team in our Commercial
Business Department in 2009. He has since earned a
Commercial Lines Coverage Specialist certification.
Licensed in Life, Accident/Health, Property & Casualty,
Nate is able to handle all your Business Insurance
needs. |
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Karen
Kenny - CPIW Commercial Lines Property & Casualty
Customer Service Representative
Karen began her Insurance career over 30 years ago. She
has continued her education by completing several
classes including INS 21, 22 & 23, CIC parts 1 & 2 and
part one of the CPCU. Karen also handles the Bond
Accounts for the Agency. |
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Karen
Naramore -
Commercial Lines Property &
Casualty Customer
Service Representative
Karen received her insurance license and joined the
Broadmoor Team in 1989, originally servicing Personal
Line Accounts. Karen joined the Commercial Property &
Casualty team in 1994, where she has been responsible
for the day to day handling of your accounts. |
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Reva
Goettsch - Commercial Lines Property & Casualty Customer
Service Representative
Reva began working as an accountant for the insurance
industry in 1997. She decided to expand her education in
2005, and became licensed in Property and Casualty
Insurance. She joined the Broadmoor Team in March of
2009. She is a dedicated member of the Commercial Lines
Customer Service team and is available to assist our
clients to exceed their expectations. |
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Dixie
Lancaster - Commercial Lines Property & Casualty
Customer Service Representative
Dixie has been serving the insurance industry since
1978. She obtained her Property and Casualty license in
1982. Dixie has a strong background in commercial lines
and believes in supporting her clients to the best of
her ability as the most important aspect of her job.
This is what has made her successful and we feel you
will be pleased with her customer service skills. |
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Cindy
Anderson - Commercial Lines Property & Casualty Customer
Service Representative
Cindy graduated from Robert Morris College majoring in
Hospitality. She has been licensed in the Property &
Casualty lines since 2002. She brings with her, the
knowledge of working with large and small commercial
customers and enjoys servicing all types of businesses
with their day to day insurance needs. Cindy joined the
Broadmoor team in 2009. |
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Ron
Hidden - Personal Lines Producer
Ron started in the industry in 1970 working for American
Family Insurance, where he won many district awards
including “state agent of the year”. Upon joining the
Broadmoor Agency in 1998 Ron has specialized in Personal
Lines including Auto, Home, Life & Health. Ron’s
knowledge and understanding of his clients needs makes
him a valuable asset to you. Ron would appreciate the
opportunity to add you to the Broadmoor Family. Ron also
serves on the Board of Deacons at Faith Center Church
for the last 14 years and is currently on the Board of
Bell Harbour’s Condo Association. |
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Lynda
Cole - Personal Lines Producer
Lynda has worked in the Insurance Industry since 1979.
She is licensed in all lines. With her experience and
knowledge, Lynda continues to be very successful in
helping to find the most competitive rates and coverage
for her clients. Lynda has been a member of the
Broadmoor Team since 1999. |
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B.
Robert Hagshenas - Personal Lines Producer
Bob graduated from Northern Illinois University in 1976
with a B.S. degree in Management. Prior to joining the
Broadmoor Team in 2002, Bob obtained his license with
Mutual of Omaha. Today Bob tailors insurance packages to
meet his customers' needs. Bob is an exceptionally
"people friendly" person. |
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Kathy
Lister - Personal Lines Property & Casualty Customer
Service Representative
Kathy joined the Broadmoor Team in 2004 after spending
several years in the banking industry. She obtained her
Property & Casualty license in 2004 and has been a
Customer Service Representative since then. |
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Nicole Ricks -
Personal Lines Property & Casualty Customer
Service Representative
Nicole graduated Illinois State university with a
double major in finance and insurance in 2004. She
has been licensed in Property and Causality lines of
Insurance since 2005. Nicole joined the Broadmoor
Team in January 2008.
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Amanda
Flynn - Personal Lines Property & Casualty Customer
Service Representative
Amanda attended Illinois Wesleyen University majoring in
English. She has been licensed in Life, Health, Property
& Casualty lines of insurance since 2005. Amanda joined
the Broadmoor Team in May of 2006. |
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Joan
Bennett - Personal Lines Property & Casualty Customer
Service Representative
Joan started with Broadmoor Agency in January 2010 in
the Personal Lines department. She is currently licensed
in all lines of insurance. Joan has worked in the
insurance industry for many years doing various jobs
including: accounting, customer service representative,
administrative assistant and producer. Joan looks
forward to speaking with you and assisting you with your
home and auto insurance needs. |
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Nicole
Casazza - Personal Lines, Employee Benefits & Life
Manager
Nicole joined Broadmoor Agency in the Spring of 2009.
She is a graduate of Marquette University where she
earned her B.S. degree in Business. Before relocating
back to her hometown of Rockford, she earned her Life,
Accident/Health insurance license and started her own
Life Insurance Brokerage. She is here to service any of
your health and life insurance needs. Nicole also holds
her Property and Casualty license. |
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Lisa
Rodgers - Employee Benefits & Life Customer Service
Representative
Lisa received her insurance licenses in Accident/Health
& Life, & Property & Casualty in 2007. She joined our
staff in May of 2008. Lisa’s responsibilities include
but are limited to quoting individual life & health as
well as group quotes. Nick named “ Nancy Drew”, Lisa
brings a strong customer service background and a desire
to obtain answers and problem solve.
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Richelle
Teeters - Agency Accounting and Executive Support
Richelle has been employed at Broadmoor since September
1983. She handles the accounting duties for the agency
as well as Continuing Education and Licensing for all
the Agents. |

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Viena
Jenkins - Receptionist
Viena has been employed at Broadmoor since 1983. With
over 20 years experience in customer service Viena is
highly motivated and able to handle your servicing
needs. |